Quality Control Cells (QCC)
Eleven Quality Control Cells located at New Delhi, Kolkata, Hyderabad, Bangalore, Bhopal, Bhubaneshwar, Lucknow, Pune, Patna, Chennai and Guwahati are functioning under the direct control of the Department of Food & Public Distribution. Quality Control Cells
(QCCs) located at Patna, Chennai and Guwahati are functioning since 01.4.2015 under Plan Scheme.
The main objective of these cells is to ensure the quality of foodgrains at the time of procurement, storage and distribution. Surprise checks are conducted at Food Storage Depots by the officers of these cells to ensure the quality of foodgrains. It is
also ensured that the guidelines/instructions issued by Government about proper storage and maintenance of foodgrains are followed by the FCI, CWC, SWCs and State agencies. These cells attend to various complaints received from MPs, VIPs, State Governments,
media and consumers about the quality of foodgrains during procurement, storage and distribution. Discrepancies/shortcomings noticed during inspection/ investigations are communicated to the concerned authorities for taking remedial measures including action
against the delinquents.